Terms and Conditions
By purchasing from Coeo Print Company's website, you agree to the following terms.
Coeo Print Company’s designs have been thoughtfully and carefully created. We do not offer any major changes to the design layouts featured in our Semi-Custom Collection.
Any requests outside of the options available within our online ordering forms will be considered custom design work and will be treated as such.
Be sure to carefully check over all proofs thoroughly including content and spelling, layout, paper sizes, color, and type, as well as font size and ink color.
The purchase of a semi-custom design includes 1 complimentary proof round for minor revisions to text and one final design proof, to approve revisions (if required) before proceeding to print production. Any proofs required after this will incur an additional fee, starting at $50. Fee amount for additional proof rounds will be determined at the sole discretion of Coeo Print Company.
If the client approves a final proof containing errors (misspelling, incorrect spacing, grammar, etc), we will not be held responsible.
Handmade Products & Services
Handmade papers may have size, shape, texture, and color variations from piece to piece due to the nature of their creation and upon manufacturers discretion. These variations are considered part of the paper’s character. If choosing to print on handmade paper, the client acknowledges and accept that these variations will occur.
The Client acknowledges and accepts that although Coeo Print Company strives to accurately represent ink, paper, and envelope color, they may appear slightly different in person than they do on screen.
Once an order has been placed we will send a digital proof of the client’s selected announcement within 5 business days to the email address provided. One round of revision is included after the delivery of the initial digital proof and can include minor text changes. If additional minor revision rounds are required they will be billed at $50 per additional round. Any other revisions requested will be quoted and charged at the discretion of Coeo Print Company. Keep in mind that design revisions and/or delays in feedback may affect production time and may possibly delay the delivery of the order.
In general, most print semi-custom production takes approximately 3 to 5 weeks upon approval, plus shipping.
Timelines increase by 1 to 2 weeks if embellishments such as wax seals or assembly are included in your order.
Stamp production takes approximately 2 to 3 weeks.
Personalized Stationery found under the Personalized Stationery page takes approximately 1 to 2 weeks for production.
Pricing on our website is in USD. All website prices are subject to change without notice. Prices do not include shipping or postage. Should an item listed be priced incorrectly, Coeo Print Company retains the right to cancel and refund any orders made at the incorrect price.
If images of work designed by Coeo Print Company are to be published, the images must correctly credit Coeo Print Company and notify Coeo Print Company of the publication prior to its feature. This is valid to both printed publications and online blog features.
Coeo Print Company retains the rights to reproduce, publish and display the design in portfolios and websites, in galleries, design periodicals and any other media or exhibits, now known or devised in the future.
The client will be notified once production is completed and the finished product is ready to be sent. We will notify the client of the tracking number and estimated delivery time however we have no guarantee or control over shipment timeframes and advise ordering your announcement as early as possible to allow for any potential shipment delays. We are not responsible or liable for any loss, delays and/or damages during shipping.
Returns, Exchanges & Cancellation
Due to the custom and artisan nature of our services, we do not accept exchanges or returns. If a mistake is made on our part, we will either reprint or provide a credit for the misprint. If there is an error with the design approved by the client, the costs to reprint is the responsibility of the client.
The personal information that you provide on our website will not be sold or exchanged to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We use third party apps such as Google Analytics to help us understand how our customers use the Site.
All designs, images, artworks and products presented on this site are the sole property of Coeo Print Company unless indicated otherwise. This includes all artwork, images and designs used during the proofing process and the final delivered product. Under no circumstances may this work be duplicated, re-used, or derived from in any way.